ABOUT US
- Web Marketing & Support
- Financial & Accounting
- Data & Voice Management
- Website Design & Web Develop.
- Transcriptions Service
- E-mail & Chat Support
- Appointment Scheduling
- Product/Service Promotion
- Market Research & Survey
- Mortgage Lead Generation
- Sales & Marketing
- E-mail Follow-Up
- Voice Broadcast
- Answering Service
- Customer Service
- Inquiry Handling
- Technical Support Service
- Toll Free Services
- Help Desk Support
- Remote Receptionist
COLLECTION SERVICES
- Collection Agency
- Debt Collection
- Commercial Collection
- Debt Recovery
- Legal Services
- Request free Quote
Methodology
Through Business Process Outsourcing we act as an extended arm for our clients or customers, in order to performing business activities on their behalf. Our Call Center Operations provide efficient services like Data Collection, Data Recovery, Mortgage and Receivables Management. Therefore, a complete understanding of the clients business, its processes, business practices and the local culture of the area where his business operations are performed, becomes very important. We adopt a complete BPO process migration and transition management operation which consists of the following activities:
Understanding the business of the client
Identification of outsource activities
Identification of outsource solutions
Client interaction
Documentation of operating plan with performance requirements
Pre-process training
Client specific process training
Implementation of project
Continuous quality control
Removal of irritants
Completing the transaction
Implementing the client feed back
Continuous interaction with the client
Comprehensive Implementation
In these stage, Client first develop and implement a comprehensive process, technology and knowledge management architecture within a company.